Frequently Asked Questions

Do I need mortgage experience?

No experience is required at all. This program is intentionally designed for total beginners who are curious about mortgage processing but don’t know where to start. Every module starts from the foundation and builds step-by-step, so you can learn comfortably even if you’ve never seen a pay stub or DU finding before.

How long does the course take?

Most students complete the course in 2–6 weeks, depending on their schedule. Because it’s fully self-paced, you can move quickly through the material or take your time practicing with the sample loan file. Many complete the core skills in just a couple of weeks and use the remaining time to build confidence with the hands-on exercises.

Is the certificate recognized?

This certificate is a skills-based training credential designed to show employers that you understand the mortgage process, documents, DU findings, and file preparation. It highlights the real, practical abilities you’ll gain which is exactly what hiring managers look for in entry-level processing roles.

Is everything self-paced?

Yes, every part of the program is self-paced. You can enroll anytime, start anytime, and move through the lessons in a way that fits your life. There are no schedules, deadlines, or timed modules. You’re in full control of how fast or slow you progress.

Will this help me get a job?

Yes. The full course includes a Career Launch Kit with resume templates, cover letters, interview prep, recruiter outreach messages, and a full practice loan file to help you build real experience. While no course can guarantee employment, the combination of practical skill-building and professional templates gives you the exact tools employers look for in beginner and junior processing roles.

Do I need special software?

No special software is required. Everything in the program works with basic tools like PDF readers, DOCX editors (Google Docs, Microsoft Word), and your browser. You don’t need an LOS, special apps, or paid software to complete the course or the practice file.

Is support included?

Yes. All tiers include email support for general questions about the course material. You’re never left on your own — if you get stuck or need clarity, you can reach out for guidance anytime.

Can I upgrade later?

Yes. You can upgrade from the Starter Kit → Full Course → Full Course + Certification at any time. Your previous purchase will be credited so you only pay the difference, allowing you to grow your training at your own pace.